PRIVACY POLICY
Introduction
1.1 Dhillon Renoworks (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at https://dhillonrenoworks.ca/ (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
1.2 The Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect it.
1.3 The Company has provided this Privacy Policy to familiarize you with:
a). The type of data or information that you share with or provide to Company and that Company collects from you;
b). The purpose for collection of such data or information from you;
c). Company’s information security practices and policies; and
d). Company’s policy on sharing or transferring your data or information with third parties.
1.4 The capitalized words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) will have the meanings assigned to them thereunder.
1.5 Please note that usage of the term Personal Information includes Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
Collection of Information
2.1 The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.
2.2 Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
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Your username along with your password;
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Your name;
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Your address;
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Your telephone number;
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Your e-mail address or other contact information;
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Your date of birth;
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Your gender;
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Information regarding your transactions on the Website (including sales or purchase history);
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Your financial information such as bank account details or card details including OTP;
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Internet protocol address;
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Any other information you provide during registration;
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Identification code of your communication device.
2.3 Such Personal Information may be collected in various ways including during the course of availing certain services offered on the Website.
2.4 We may receive Personal Information about you from third-party sources such as social media platforms and business partners.
2.5 You represent that the Personal Information you provide is accurate and you have all rights to provide such data.
Non-Personal Information
2.6 Company may also collect information other than Personal Information through server logs and cookies, such as:
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Geographic location;
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ISP or telecom details;
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Browser type;
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Operating system;
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Referral URLs;
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Session duration, date and time of access, etc.
Purpose and Usage of Personal Information
3.1 The Company does not sell, rent or share your Personal Information without your consent, except as specified.
3.2 Your Information is used for:
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Providing services;
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Customer support;
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Marketing and promotional purposes;
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Operational improvements;
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Legal compliance;
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Internal analysis;
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Protecting the integrity of the Website.
3.3 Your information is kept confidential to the fullest extent.
Cookies & Shared Objects
3.4 We may use cookies to collect session and user behavior data. You can choose to disable cookies, but this may limit Website functionality.
Advertising
4.1 We may use third-party advertisers to serve ads, but no personal data is shared. We may use aggregated, non-identifiable data for targeted ads.
Links to Third-Party Sites
4.2 We are not responsible for privacy practices of external websites linked from our Website.
Disclosure of Personal Information
4.3 Your data may be disclosed to comply with laws, legal requests, or to protect our or others’ rights, safety, or property.
4.4 Disclosure may also occur in legal disputes or to law enforcement, under proper authority.
Security Practices and Procedures
5.1 We implement standard and reasonable security practices to protect your information.
5.2 Third-party storage providers are required to adopt appropriate security standards.
5.3 We are not liable for breach of data in events beyond our control (“Force Majeure Events”).
5.4 In case of any data breach, we will inform you as required by law.
Miscellaneous
User Rights and Discretion
6.1 You can withdraw your consent any time by contacting us at info@dhillonrenoworks.ca. Note that services may be discontinued if consent is withdrawn.
6.2 You may review and update your personal information. We may retain old versions for records.
6.3 Certain information may be retained as required by law.
6.4 You may opt out of marketing emails using the unsubscribe link.
Important Disclaimer
6.5 Be cautious about sharing your Personal Information with third parties claiming association with us. We are not responsible for such communications unless directly authorized by the Company.
Change in Privacy Policy
6.6 This Privacy Policy may be updated from time to time. Continued use of the Website implies acceptance of the updated terms.
Changes in Constitution
6.7 In case of merger, acquisition, or restructuring, your information may be shared with the new business entity, which will follow this Privacy Policy.
Further Acknowledgements
6.8 You acknowledge that this Privacy Policy:
a). Is clearly accessible;
b). Covers types of data collected;
c). Describes purpose of collection and usage;
d). Details disclosure of Information; and
e). Outlines security practices.
Grievance Redressal
6.9 If you have any concerns or grievances, or if you do not wish to receive any communication from us, please write to: